Privacy Policy

We protect your privacy. You should feel safe when you entrust us with your personal data, which is why we have drawn up this privacy notice. It is based on current data protection legislation and clarifies how we work to safeguard your rights and your privacy.

The purpose of this policy is to inform you how we process your personal data, what we use it for, who may access it and under what conditions, and how you can exercise your rights.

We are responsible for your personal data

ONEshop Experience AB with organization number 559455-0252 is responsible for the personal data processed about you.

Why do we process personal data about you?

We process your personal data mainly to provide you with our service ONEbasket. 

We will also process your personal data to improve your user experience and provide you with product recommendations, advertisements and offers, i.e. for marketing purposes. Our processing of your personal data for this purpose will be based on how you use our platform and what information you have saved in the platform. 

What information do we collect about you – and why?

We strive to process as little personal data as possible about you. This means that we do not collect more personal data than is necessary for you to be able to use our service and receive relevant products and offers. For these purposes, we mainly process personal data such as email address, geographical location, authentication information, website content and user-generated content.

We do not get access to your personal data in any other way than through your provision of the data to us.

How do we protect your personal data?

Your safety is important to us. Therefore, we have taken appropriate technical, organizational and administrative security measures to protect your personal data from unauthorized access and other unauthorized processing. We regularly analyze and evaluate the measures in order to ensure that the protection of your data is as secure as possible.

To whom do we disclose your information? 

We do not disclose your data to other companies or organizations unless it is required by law or is necessary to carry out our statutory or contractual obligations to you. 

We may disclose your personal data to any of our partners, suppliers or subcontractors, but only if it is necessary for us to be able to fulfil our obligations in relation to you as a customer. We never give out more personal data than is necessary. 

When required by law, we may need to disclose your information to authorities and other organizations. We may also need to disclose your information if it is necessary to exercise, establish or monitor our legal claims.

Based on which legal bases do we process personal data about you?

We process the personal data we need to be able to deliver our service to you and provide you with relevant product suggestions and recommendations. We process your personal data based on the legal basis of entering into an agreement, but also the legal basis of legitimate interest. 

To the extent that we process additional data, we will obtain your consent or ensure that the processing is permitted on the basis of another legal basis.

How long do we process your personal data?

We save information about you as a customer during the time that the agreement with you is valid and for a reasonable time thereafter. This means in the vast majority of cases that we do not save your personal data for longer than one year from the termination of the agreement, but under certain conditions we can keep your data for a longer period than that. This applies, for example, when it is required by law or when the data may be needed to establish, exercise and monitor legal claims.

Your rights

When we process personal data about you, you as a data subject have several rights. You have the right to contact us at any time regarding these, and if you wish to exercise any of the rights described below, the easiest way to reach us is at hello@onebasket.

We reserve the right to take appropriate safeguards and security measures to ensure your identity when contacting us. If you cannot show your identity in a credible way, it is not certain that we can accommodate your request.  

Access to personal data 

You have the right to know which personal data we process about you. If you want to know, you can get a compiled register extract from us that contains the personal data we process about you. 

Correction and deletion 

If we process your personal data incorrectly or if we no longer need the data, you have the right to have it deleted. If the information is incomplete, you have the right to have it completed. Keep in mind that it is not certain that we can perform our services for you if you request to have your personal data deleted.

Data portability 

In certain circumstances, you have the right to receive the data we process about you in a general, written, machine-readable and structured format. You have the right to this regarding the personal data that you yourself have provided to us and that we process with the support of your consent or when the personal data is required to enter into or complete an agreement with you.

Limitation of processing

Under certain conditions, you have the right to request that we limit our processing of your data. This means that we mark the data so that in the future we only process it for certain specific purposes. It is not certain that we can provide you with our services if we limit the processing of your personal data. 

Right to object 

You have the right to object to the processing of personal data carried out for the purpose of carrying out a task of public interest, as part of the exercise of authority or legitimate interests. You can contact us if you wish to make such an objection. 

Right to file a complaint 

You have the right to lodge a complaint with the Swedish Data Protection Authority if you believe that we are processing your personal data in an incorrect manner. You can read more about this on the Swedish Data Protection Authority's website imy.se. 

Contact

You can contact us at any time by emailing hello@onebasket.se if you want to know more about how we process your personal data.

Läs vår integritetspolicy på svenska.